Frequently Asked Question

The Antispam module protects users from unsolicited email messages by automatically deleting or redirecting them to a designated email folder. To choose an existing folder or create a new folder for this purpose, follow the steps below:

1. Open the main program window by clicking the ESET icon next to the system clock or by clicking Start → All Programs → ESET→ ESET Smart Security.
2. If you see Display: Standard mode in the lower left corner of the window, switch to Advanced mode by clicking Change... or by pressing CTRL + M on your keyboard.
3. Click Setup → Antispam module from the main menu and then click Advanced antispam module setup....
   
   

   
   
   Fig. 1-1
   
   

4. Select the Use the folder check box, and enter a name for the folder where your spam messages are to be directed, such as Deleted Items or Junk E-mail. In the example below, the new folder is named 'SPAM'. Click OK.
   
   

   
   
   Fig. 1-2
   
   

5. If the folder you created does not yet exist in Microsoft Outlook, ESET Smart Security will automatically create it once the first spam message is received.
   
   

   
   
   Fig. 1-3

From this point forward, all email messages that are automatically designated by ESET Smart Security as spam, and all messages you manually designate, will be filtered to this folder.

NOTE: To delete the entire contents of the ESET AntiSpam folder, right-click the folder and click Delete. The folder will be recreated when a spam item is received.