Frequently Asked Question

Malware and antivirus software

Adding/Editing/Deleting a Blacklist entry (4.0)

A blacklist is a list of specific email addresses or domains considered to be associated with spam. Depending on your configuration, messages from these email addresses are either automatically deleted or re-directed into a spam folder.

New addresses to block appear everyday, which can make a blacklist difficult to maintain. To more effectively filter spam, use the Blacklist in conjunction with the Whitelist. A whitelist is a list of email addresses or domains which you have designated as legitimate email contacts. Messages from these contacts will not be blocked automatically, and will be delivered successfully to your inbox.

Adding an email address to the Blacklist

  1. Open the main program window by clicking the ESET icon next to your system clock or by clicking Start → All Programs → ESET → ESET Smart Security.
  2. If you see the message Display: Standard mode in the lower left corner, toggle to Advanced mode by clicking Change... or by pressing CTRL + M on your keyboard.
  3. From the main menu, click Setup → Antispam module.
  4. The Antispam module will be displayed. In the middle of the window, click Blacklist.



    Fig. 1-1

  5. The Blacklist window will appear. From this location, you may Add, Edit, or Delete Blacklist entries. To add an email address to the Blacklist, click the Add button.
  6. The New item window will appear. In the Email address field, enter the email address you want to add to the blacklist. In the Name field, enter the company or individual associated with the address.
  7. If you wish to blacklist the entire email domain, select the Whole domain check box at the bottom of the window. This can be useful if you wish to allow email mesages from all individuals in a specified organization. You can also select the Lower level domains option to apply the lower level domain of the contact.



    Fig. 1-2
  8. Click OK to finish.


NOTE: To quickly designate an email address as spam from within your email client select the message and press ALT + S.

Editing a Blacklist entry

  1. While at the Blacklist window from step 5 above, select the address you wish to edit, and click the Edit button.
  2. The Item change window will appear, allowing you to change the email address or name of the entry. Click OK to finish.



    Fig. 1-3

Deleting a Blacklist entry

  1. From the Blacklist window, select one or more addresses to delete and click the Delete button.
  2. A dialog box will ask you to verify the action. Click OK to confirm the deletion.
  3. Close the Blacklist window when you are finished adding, editing or deleting entries.

 

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